Because trust starts before the first key is handed over.In relocation, timing is critical – and first impressions are made digitally.
That’s why we expect our accommodation partners to deliver responsive communication and exceptional presentation quality from day one.
Quick, clear communication.
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We operate in time-sensitive environments where clients often make decisions across time zones, with limited turnaround. For this reason, we require that our partners:
Respond promptly to all booking or guest-related queries
Provide clear information on availability, booking terms, and local conditions
Maintain a dependable point of contact – ideally with 24/7 or fast-track escalation availability
Keep property listings and contact information up to date
Seamless cooperation starts with mutual reliability – and responsiveness is a key part of our partner evaluation.
Professional visual standards.
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95% of our clients book sight unseen. That means photography and layout documentation must build confidence and clarity.
We expect:
High-resolution images of each room
Realistic, accurate photos (no filters, no outdated shots)
Images taken in natural light that showcase layout and condition
Professional floor plans that reflect the current layout – especially important for family bookings or long-term stays
Optional: 360° tours or video walk-throughs are a welcomed bonus
Poor or misleading imagery can damage trust, cause dissatisfaction, and ultimately result in booking refusals – that’s why we uphold a consistent visual standard across our partner network.
Why It matters.
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Clear visuals and fast communication don’t just help us – they protect you from last-minute confusion, booking errors, and client dissatisfaction.
It’s the simplest, smartest way to turn a one-time booking into ongoing collaboration.
If you’re ready to represent your property at a professional level and communicate with clarity – you’re exactly the kind of partner we’re proud to work with.
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