While building features and amenities may be more difficult to maintain if you manage just single apartments in the building, the actual apartment itself is where the main focus is placed in terms of standard, cleanliness, furnishing and preparation standard.

1. Cleanliness and freshness
All indoor and outdoor areas, from corridors and rooms to balconies and gardens, must be clean, well-maintained, and free of clutter, dust, odors, moisture or mold. Additionally, all drains should be clear, with no leaks or blockages anywhere on the property.

2. Technical and security check
All appliances, climate systems, lighting, electrical sockets, and WIFI connection must be fully tested, safe and in proper working order, with clear instructions provided for guest use. To enhance safety, ensure fire-safety features are in place, and if the apartment lacks built-in protections, consider adding portable smoke alarms, fire blankets or fire extinguishers – these are features highly important to business clients.

3. Apartment ready to move in
All kitchen items, including dishes, cookware, countertops and major appliances, must be thoroughly cleaned, with the fridge and freezer emptied (and defrosted if needed), the kettle descaled and fresh dishcloths and sponges provided.

Fresh bed linens and towels should be provided for each guest, and mattresses must be clean and in good condition. Beds should be neatly made, with an extra pillow and blanket available in the closet.

4. Safety and final inspection
All locks, windows, doors, all electric or gas equipment must be fully tested, safe, and in proper working order, with emergency exits and fire-safety equipment clearly accessible.

The unit should be inspected to ensure no personal items from previous guests remain, and our Pre-Arrival Checklist (with photos after final cleaning) must be completed and shared with our team.