A clear breakdown of what’s included as standard, what extras can be arranged, and how to set your assignees up for a comfortable stay from day one.
Sending an employee on assignment means putting their working life in someone else’s hands for weeks or months at a time. The accommodation they walk into shapes how quickly they can settle in, focus on the project, and feel taken care of while they’re away from home.
Knowing what serviced accommodation actually includes – and what’s worth requesting in advance – helps you brief your employees clearly and avoid surprises once they arrive. This guide covers both: what every booking delivers as standard, and the details that make the difference between a functional stay and a genuinely comfortable one.
Not every destination has the same accommodation infrastructure, so the format depends on where the assignment takes place. For longer assignments and relocations, that’s typically a serviced apartment or corporate housing unit. Shorter projects often work best with a hotel or extended-stay property. Teams traveling together can be placed in co-living or shared accommodation, while remote and industrial sites usually rely on worker lodging or modular housing.
The accommodation format may vary, but the functionality your employees can expect doesn’t. In every case, the priority is a comfortable place to live, sleep, and work, located as conveniently as possible to the workplace or project site, with 24/7 guest support along the way.
Every booking comes with a baseline of essentials designed to support a longer stay rather than just an overnight one. Your assignees will find a comfortable bed with fresh linens, a working kitchen with a stovetop and either an oven or microwave, basic cookware, and a fridge with a freezer or freezer compartment. The bathroom will have a shower or bath, plus toilet paper, hand soap, and clean towels.
Reliable WIFI, a TV, and access to laundry – either inside the apartment or shared in the building – are part of the standard setup, along with practical items like a drying rack, hangers, storage space, and spare bedding. Routine cleaning is included as well, typically once a week with fresh linens and towels each time. The exact frequency can be adjusted to match what works best for your assignment.
Many properties offer extras that meaningfully improve daily life on a longer stay, though these aren’t standard everywhere. Depending on the unit, this may include a separate living area with a sofa and dining table, a balcony or terrace, a dishwasher or coffee machine, a tumble dryer, or welcome essentials like coffee, tea, salt, pepper, and laundry pods waiting on arrival. Some buildings include shared facilities such as a gym, swimming pool, sauna, or workspace lounge.
Beyond what comes built in, units can often be personalized to match how your employee actually works and lives. If the assignment involves significant remote work, a dedicated workspace can be set up – a proper desk, an additional chair, extra storage where needed. These adjustments are arranged in collaboration with the supplier and depend on what the unit can accommodate, but they’re worth requesting when the standard setup doesn’t quite fit the job.
Family-friendly and pet-friendly options are also available in many locations – yes, even for rabbits and parrots – and items like baby cots or feeding chairs can be arranged for assignees relocating with children. The most important thing is to flag specific requirements at the booking stage. The earlier we know what your employee needs, the better we can match the property – and the easier it is to keep within budget while doing so.
A handful of details come up often enough that it’s worth briefing your employees on them ahead of time. Check-in instructions are sent before arrival and may involve self-check-in with codes, a reception, or a key handover by a host. Late arrivals and delayed flights can always be accommodated as long as we’re informed in advance. Late check-out is usually possible when no one is checking in the same day or is arriving late, and luggage storage can often be arranged on-site or nearby.
Utilities – electricity, water, internet – are included in the rental price, with no hidden fees. Most buildings have quiet hours from around 10 PM until morning. Units are fully furnished and ready to live in; personal touches like flowers or photo frames are welcome, but moving furniture or making structural changes requires approval. At the end of the stay, final cleaning is included – assignees are only asked to take out the trash and leave the unit in similar condition as during move-in within reason.
Even well-equipped accommodations occasionally have issues – a router that needs restarting, an appliance that stops working, a key that won’t turn. The process is straightforward: depending on your company policy, your internal team or the assignee himself contacts us directly, shares details or a photo where possible, and we arrange a fix as quickly as possible. Our 24/7 Guest Service emergency number is included in the check-in instructions, so it’s always within reach.
Accidental damage is handled the same way – early communication, a fair conversation about next steps, and minimal disruption to the stay. For your team, the upside is that these situations are managed by us rather than landing on HR or mobility desks. Your assignee gets help directly, and you get a single point of contact when escalation is needed.
The more we know about an assignment in advance, the better we can match the accommodation to how your employees will actually live and work – proximity to the project site, family or pet considerations, workspace needs, length of stay, and anything else that affects comfort over time.
Our Guest Support Team is available 24/7 by email at gs.eww@exclusiveworldwide.eu or by phone and WhatsApp at +48 519 760 032, so once your assignee arrives, they have direct access to support without going through internal channels. For HR, mobility and booking teams, that means fewer day-to-day requests to manage and more time to focus on the broader assignment.
Let us support your relocation. Reach out to learn more about our approach, request a free offer demo, or simply ask a question.