Ensure a safe, comfortable, and respectful stay – please review our Accommodation Terms & Conditions before arrival.
A comfortable and safe stay starts with a little care every day. To ensure a comfortable stay for you and a pleasant environment for neighbors, staff, and future guests, we kindly ask all guests to follow a few simple guidelines during their stay.
These reflect common standards for serviced accommodation worldwide and help us keep every property clean, safe, and well maintained.
Your apartment is ready for you to enjoy, so treat it as you would your own home. Handle furniture and appliances with care, avoid moving or altering items, and let us know right away if anything isn’t working properly, even on arrival.
Being part of a shared building means being mindful of others. Keep noise to a minimum, respect quiet hours (usually 10:00 PM–6:00 AM), and get approval for visitors. By keeping common areas clear and tidy, you help maintain a welcoming environment for everyone.
Daily care goes a long way. Dispose of waste regularly, separate recyclables where possible, and keep surfaces, floors, and beds clear for cleaning. Load dishes into the dishwasher or wash them by hand, and use towels and linens as intended.
Small energy-conscious choices make a big impact. Turn off lights, heating, and air conditioning when you leave, close windows when climate control is running, and ventilate regularly. Use water and appliances responsibly.
These simple habbits help protect the environment, avoid additional energy over-consumption charges, while keeping the apartment comfortable for everyone.
Your safety comes first. Always lock doors and windows when you leave, don’t share keys or access codes, and avoid tampering with smoke or carbon monoxide detectors. Candles, incense, or open flames are not allowed indoors.
Housekeeping and maintenance visits keep everything running smoothly. Give access at the agreed times, and organize your belongings so staff can clean or repair efficiently. Lost keys or access devices may result in replacement costs, so keep them safe. Don’t forget to secure your personal items and valuables as well.
Didn’t find what you’re looking for? Give us a call or leave a message – our Guest Support Team works round the clock!
